In the book Talk Inc. : How Trusted Leaders Use Conversation to Power Their Organization it was interesting to note how the authors essentially synthesized this subject down to four keys attributes or requirements namely, intimacy, interactivity, inclusion and intentionality.
These don’t quite sound like the vernacular of leadership but when you consider in within the context of relationship it makes perfect sense. The reality is that business is simply a series of relationships that fuels the mission of the organization. Whether shareholders, leadership, employees, customers, vendors or even the local community, the lifeblood that holds all these stakeholders together and unified is relationships, and conversations are a pivotal component. Read more