Leaders very often get elevated to high positions on the back of proficient technical capacity. However these abilities can be found lacking when you have to lead from the front rather than manage from the rear. Jim Collins in his book, Good to Great, proposes that Level 5 Leaders must have a blend of professional resolve and personal humility; these are more behavioral traits and indicative of how one must interact with people for optimum results. To be CEO you do not need to have a thorough understanding of every discipline in your business; you need possess the ability to inspire and motivate the people who do. This manifests itself and can now be measured in terms of effective employee engagement. Read more
Jim Collins in his book Good to Great characterized the top leaders as those who possessed Professional Resolve and Personal Humility. During the course of his research into what were the foundational pillars behind truly successful organizations, he found this absolute consistency throughout all the various leaders. But in real terms what does this resolve and humility translate to in terms of skills and behavior. The answer lies in Coaching and Emotionally Intelligence.
Coaching can be divided into two sets of skills. The Inner Skills are characterized by connecting with other people through listening, questioning, acknowledging, validating, empathizing, etc. It is truly about the other person and making them the key focus; this is consistent with Personal Humility. The Outer Skills focus very much on goals, actions, solution finding, accountability, etc., all with a drive towards a positive outcome. Possessing a determination towards achieving results at work aligns with Professional Resolve. Read more