Employee Engagement and EI (Latest Study)

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According to the latest study by Genos, global specialists in the development and education of Emotional Intelligence (EI), the following has emerged:

“Leaders who demonstrate high levels of EI in the workplace drive higher levels of employee engagement as evidenced by the individual engagement levels of their direct reports.”

To those familiar with EI this comes as no surprise. But for those who may have perceived EI to this point as a “nice to have” or “soft skills” this should represent a real developmental opportunity for all levels of leadership. In this study individuals were measured in terms of their own levels of engagement in three specific facets:

  • Praise the organization to others
  • Perform above and beyond what is expected of them
  • Persist in the face of adversity

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Employee Engagement & Emotional Intelligence

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Leaders very often get elevated to high positions on the back of proficient technical capacity. However these abilities can be found lacking when you have to lead from the front rather than manage from the rear. Jim Collins in his book, Good to Great, proposes that Level 5 Leaders must have a blend of professional resolve and personal humility; these are more behavioral traits and indicative of how one must interact with people for optimum results. To be CEO you do not need to have a thorough understanding of every discipline in your business; you need possess the ability to inspire and motivate the people who do. This manifests itself and can now be measured in terms of effective employee engagement. Read more

Emotional Intelligence & Healthcare

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Much research has been conducted and empirical evidence produced to support the fact that doctors and nurses who exhibit many of the skills associated with Emotional Intelligence (EI) can boost recovery rates and overall patient well being.

In an article by Dr Helen Reiss, she spoke about Empathy in Medicine from a Neurological perspective. Dr Reiss went on to say that “A physician’s attitude and approach affect every aspect of medical care for patients and their families. An empathic bedside manner is no quaint relic of the past. To restore and ensure public trust in the medical profession, new generations of physicians must understand the emotional, physiological, and practical consequences of discarding empathy. One legacy of medical education is overvaluing scientific measurement and undervaluing subjective experiences. The neurobiology of empathy offers hope for those who value the subjective experience of empathy and for those who find comfort in what can be measured.” Read more

Emotional Intelligence – What is the Genos Model?

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Many people are very curious to understand more about the model of Emotional Intelligence (EI) put forward by Genos. Developed by Dr Ben Palmer in collaboration with some other academic colleagues, it helps to specifically understand the role of EI in the workplace. It has been used for the following purposes to:

  • Audit organizational culture and impact strategic culture change
  • Identify and develop high potential future leaders
  • Enhance leadership effectiveness Read more

Emotional Intelligence – The Essential Coaching Tool

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Since Emotional Intelligence (EI) emerged over 20 years ago and became popularized by Daniel Goleman, it has found many different applications. Not alone is the theory and its practical application used it many aspects of life, it has also become a critical assessment for coaches as part of their toolkit. Why is that?

Firstly, many of the well known assessments such as Disc, Myers Briggs and Lomminger, describe how a person is and what is useful for others to know about that person. These, though great to know and understand, tend to be matter of fact and static. However the Genos model of EI, for example, describes the individual over seven skills and provides an assessment that is fluid and consequently forms a Baseline for Development. Read more