Have you ever been at a meeting and while listening to people make statements about what they think or believe you just switch off? Then all of a sudden somebody asks a powerful question and it instantly gets your attention. How ironic (or maybe not) is it that a question rather than a statement (answer) is much more likely to activate something within? This is a powerful insight for anybody engaged in conversations; which is just about everybody.
So what are the benefits of asking the right questions?
Control the Conversation
Good questions, often from the quietest person in the room, tend to lead a conversation down a particular path. Indeed the tone and content of a conversation are primarily driven by the person asking those questions. The key of course is to ask the question the answer to which everybody else could benefit.
The right questions typically make the conversation about the other person. Just as in the introduction paragraph, a good question makes people sit up and participate much more actively.