New England Coaching

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The Three Pillars of Employee Engagement

Employee engagement is the collective level of intellectual and emotional commitment employees have toward their work and organization. More and more organizations are embracing this as a means to understanding how they measure up from an engagement perspective. Consequently many different types of tools and surveys are now being accessed to help create some objectivity as to how people feel about their work.

Once these surveys are undertaken and organizations wish to elevate their engagement score, three areas where significant developmental opportunities exist are:

Emotionally Intelligent Leaders

Do qualities such as being responsive, empowering, resilient, expansive, empathetic, authentic and present best describe people worth following? Emotionally intelligent leaders clearly understand that their approach is less about them and more about, through these qualities, supporting and coaching the people who make it happen. This very much compares to what Jim Collins in “Good to Great” described as Level 5 Leaders; those having Personal Humility and Professional Resolve.

Highly Motivated Employees

Employee motivation is influenced by a number of factors namely your job role, your boss, the team you associate with and the organization (and culture) you are part of. Based on these criteria, it is important to ensure that the motivational need of the individual compares favorably to what is available to them; there is a fit. By focusing on developing these areas, employees are provided with a greater sense of belonging and desire to make a more meaningful contribution.

Use of Coaching Skills

The very essence of coaching involves supporting other people’s success. The skills are rooted in connecting through listening, questioning, acknowledging and validating and genuinely supporting the other person. However there is also a clear focus on action but one that can be agreed upon, acted on and recognized when complete. Coaching is used to provide people with the resources, knowledge and skills to make positive decisions/actions that can advance the individual and their organization.

About Bill Sex

Bill Sex is President of New England Coaching and specializes in supporting personal, professional and organizational advancement with specific emphasis on coaching skills, emotional intelligence and employee engagement / motivation.

One Response

Comment from Dropya
Time: December 22, 2015, 2:42 pm

Good content. My chlaelnge is I am a consultant. My services are in demand and I rarely have to do much marketing beyond LinkedIn, email, and my website to get gigs. Unfortunately, this is a low/no growth model as I am trading hours for dollars. I am in the process of finding/developing other products/services that will allow me to expand my market and better leverage my efforts through additional personal and technology. Thanks for articulating the points where I need to focus.

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