In a study by the Hay Group of Fortune 500 companies, it was suggested that Emotional Intelligence (EI) is twice as important as technical capacity in predicting outstanding employee performance and accounts for more than 85% of star performance in top leaders. This is a pretty startling revelation and points to the fundamental importance of understanding Emotional Intelligence and the impact it can positively have on an organization. Let’s look at how this skill set can actually play out in the two primary areas mentioned in the study.

1. Outstanding Employee Performance

Even though having a broad perspective on the various Read more »

Leaders very often get elevated to high positions on the back of proficient technical capacity. However these abilities can be found lacking when you have to lead from the front rather than manage from the rear. Jim Collins in his book, Good to Great, proposes that Level 5 Leaders must have a blend of professional resolve and personal humility; these are more behavioral traits and indicative of how one must interact with people for optimum results. To be CEO you do not need to have a thorough understanding of every discipline in your business; you need possess Read more »

Much research has been conducted and empirical evidence produced to support the fact that doctors and nurses who exhibit many of the skills associated with Emotional Intelligence (EI) can boost recovery rates and overall patient well being.

In an article by Dr Helen Reiss, she spoke about Empathy in Medicine from a Neurological perspective. Dr Reiss went on to say that “A physician’s attitude and approach affect every aspect of medical care for patients and their families. An empathic bedside manner is no quaint relic of Read more »

Many people are very curious to understand more about the model of Emotional Intelligence (EI) put forward by Genos. Developed by Dr Ben Palmer in collaboration with some other academic colleagues, it helps to specifically understand the role of EI in the workplace. It has been used for the following purposes to:

Audit organizational culture and impact strategic culture change Identify and develop high potential future leaders Enhance leadership effectiveness

Jim Collins in his book Good to Great characterized the top leaders as those who possessed Professional Resolve and Personal Humility. During the course of his research into what were the foundational pillars behind truly successful organizations, he found this absolute consistency throughout all the various leaders. But in real terms what does this resolve and humility translate to in terms of skills and behavior. The answer lies in Coaching and Emotionally Intelligence.

Coaching can be divided into two sets of skills. The Inner Skills are characterized by connecting with other people through listening, questioning, acknowledging, validating, Read more »

Since Emotional Intelligence (EI) emerged over 20 years ago and became popularized by Daniel Goleman, it has found many different applications. Not alone is the theory and its practical application used it many aspects of life, it has also become a critical assessment for coaches as part of their toolkit. Why is that?

Firstly, many of the well known assessments such as Disc, Myers Briggs and Lomminger, describe how a person is and what is useful for others to know about that person. These, though great to know and understand, tend to be matter of fact and static. Read more »

Much has been written about Emotional Intelligence over the last twenty years and Daniel Goldman can certainly be credited with making this approach and methodology mainstream. That said considerable misunderstanding also exists; many people are confused about how emotions really play into, specifically, our professional lives and its role in the business world.

Within the realm of Executive Coaching, Emotional Intelligence has emerged as a key tool when working with the C-Suite. It is widely held that senior leaders are not lacking in technical capacity; this usually is what got them to that level in the first place. Read more »

Knowhow – Perception Power How emotional intelligence can help you get ahead By Bill Sex

Special to the Worcester Business Journal

02/01/10

Daniel Goleman, in the Harvard Business Review, proposed that IQ and technical knowledge are mainly “threshold capabilities” and simply exist as entry level requirements for key positions.

The key is a high level of emotional intelligence, which provides the “link” — the ability to connect with and relate to other people.

So what is emotional intelligence and how does it relate to business relationships? Feelings influence the way we think and the decisions we make. For example, you wouldn’t ask your boss for a raise Read more »

Regional Business Supports FLIC through Sponsorship of Liz Walker Event

Worcester, MA, October 7, 2008 – “It takes a community,” is a phrase often said by FLIC founder, Deborah Penta. The Female Leadership Interest Council (FLIC), announced today that New England Coaching will be the sponsor for FLIC’s upcoming program, “An Evening with Liz Walker,” featuring one of the most respected faces in New England Broadcast media, Liz Walker. The event will be hosted at the Hanover Theater on Thursday, Oct. 30 and will feature a conversation with Walker followed by a showing of her documentary, “A Glory from the God,” Read more »