According to the latest study by Genos, global specialists in the development and education of Emotional Intelligence (EI), the following has emerged:

“Leaders who demonstrate high levels of EI in the workplace drive higher levels of employee engagement as evidenced by the individual engagement levels of their direct reports.”

To those familiar with EI this comes as no surprise. But for those who may have perceived EI to this point as a “nice to have” or “soft skills” this should represent a real developmental opportunity for all Read more »

Leaders very often get elevated to high positions on the back of proficient technical capacity. However these abilities can be found lacking when you have to lead from the front rather than manage from the rear. Jim Collins in his book, Good to Great, proposes that Level 5 Leaders must have a blend of professional resolve and personal humility; these are more behavioral traits and indicative of how one must interact with people for optimum results. To be CEO you do not need to have a thorough understanding of every discipline in your business; you need possess Read more »

Much research has been conducted and empirical evidence produced to support the fact that doctors and nurses who exhibit many of the skills associated with Emotional Intelligence (EI) can boost recovery rates and overall patient well being.

In an article by Dr Helen Reiss, she spoke about Empathy in Medicine from a Neurological perspective. Dr Reiss went on to say that “A physician’s attitude and approach affect every aspect of medical care for patients and their families. An empathic bedside manner is no quaint relic of Read more »

Many people are very curious to understand more about the model of Emotional Intelligence (EI) put forward by Genos. Developed by Dr Ben Palmer in collaboration with some other academic colleagues, it helps to specifically understand the role of EI in the workplace. It has been used for the following purposes to:

Audit organizational culture and impact strategic culture change Identify and develop high potential future leaders Enhance leadership effectiveness

Since Emotional Intelligence (EI) emerged over 20 years ago and became popularized by Daniel Goleman, it has found many different applications. Not alone is the theory and its practical application used it many aspects of life, it has also become a critical assessment for coaches as part of their toolkit. Why is that?

Firstly, many of the well known assessments such as Disc, Myers Briggs and Lomminger, describe how a person is and what is useful for others to know about that person. These, though great to know and understand, tend to be matter of fact and static. Read more »