Jim Collins in his book Good to Great characterized the top leaders as those who possessed Professional Resolve and Personal Humility. During the course of his research into what were the foundational pillars behind truly successful organizations, he found this absolute consistency throughout all the various leaders. But in real terms what does this resolve and humility translate to in terms of skills and behavior. The answer lies in Coaching and Emotionally Intelligence.

Coaching can be divided into two sets of skills. The Inner Skills are characterized by connecting with other people through listening, questioning, acknowledging, validating, Read more »

Since Emotional Intelligence (EI) emerged over 20 years ago and became popularized by Daniel Goleman, it has found many different applications. Not alone is the theory and its practical application used it many aspects of life, it has also become a critical assessment for coaches as part of their toolkit. Why is that?

Firstly, many of the well known assessments such as Disc, Myers Briggs and Lomminger, describe how a person is and what is useful for others to know about that person. These, though great to Read more »

When HR Personnel are trained to be Internal Coaches, many perceive this additional training and skills equates to more work. Good coaches are very much viewed as “go to” people, so many will seek out their counsel and support. Before long however, the coach feels overwhelmed and unable to deal with all this seemingly “extra work”. So what are some tips for HR Coaches to efficiently deal with this capacity issue?

Accept the Initial Investment

Recognize that the time commitment to coaching is initially one step Read more »

In very general terms Human Resource personnel typically fit into one of the following broad categories:

Process Oriented: They normally specialize in areas such as payroll, benefits, recruiting, etc. They apply a very systematic and sometimes rigid approach and for the most part they see things as either black or white. They are typically most concerned about the outcome from the company’s perspective. People Oriented: This group more typically aligns with areas such as performance, discipline, training, etc. They are generally seen as flexible and Read more »

Working with groups rather than individuals when in school was how we all grew up learning. Reflecting on this, could working in groups provide people with a better appreciation of the value of Coaching and also put the coach visibly out there to demonstrate their talents? Perhaps so and it would also make coaching much more affordable and consequently accessible.

One well recognized Coaching Organization, Coachville provides some great resources in terms of the benefits of Group Coaching both in terms of the dynamic and Read more »

Many organizations are developing Internal Coaches as a means of making this resource available to their staff. The use of External (Executive) Coaches, though it can be very effective, is not always an affordable option and creating an internal resource is helping to address this.

In a recent paper by Ruth Donde and David Rock of Result Coaching Systems, they highlighted how one can measure the effectiveness of training internal coaches.

Organizations are now looking to see how they can more fully integrate coaching into their staff training and development. These companies have already embraced this methodology at a senior level where many executive are being exposed to external coaches. However these resources are typically expensive and therefore rarely made available to people outside the executive suite.

Recognizing the benefits, companies are now creating their own cadre of internal coaches, an initiative which is been driven by the Human Resource function. This need is being met by Read more »

In a recent Forbes article, it was claimed that the need for coaching within organizations is ever increasing yet for some reason managers are not truly embracing it. This same article also stated that according to the 2010 Executive Coaching Survey, conducted by the Conference Board, 63% of organizations use some form of internal coaching, and half of the rest plan to. Yet coaching is a small part of the job description for most managers. Nearly half spend less than Read more »

Coaching has emerged as a very dependable and effective methodology in the development of staff within organizations. Companies have long wondered how to make learning more sustainable and integrated. All too often a lot of money has been spent on sending people on various training programs, which very often contained great content; however the impact was never felt back in the company. Coaching, whether in tandem with or in support of training, provides the support and accountability to ensure that results emerge from learning.

Coaches come out of Training Schools with a powerful array of skills and techniques. They understand that they need to develop their business, get clients and provide their services in the most professional manner. However when it comes to Life Coaches there appears to be a reluctance to consider coaching tools or perhaps not a lot are actually available. Executive Coaches use a plethora of tools such as Myers Briggs, Disc, iPEC’s Energy Leadership Index, Genos Emotional Intelligence, Lominger, etc.