New England Coaching

Become a CERTIFIED PROFESSIONAL COACH

Download iPEC's "9 Key Considerations" to find out more. All fields are required.


First Name

Last Name

Email

Phone

State

Please leave this field empty.

The Possibility Board™

Click the graphic below to view our 3 minute video to learn about this interactive process and tool.

Watch a video explaining the Possibility Board

Try it for free for 14 days!

Optimal Performing Organizations

How do you get the most from your people? Billions of dollars are spent annually on an infinite variety of training programs in pursuit of answering this question. It is still one of the elusive components to running a business that owners and leaders struggle with.

Clearly when a new person is hired some fundamentals need to be put in place to attain an acceptable standard quickly. Let’s call this standard “functional” and once this is achieved the following basics are typically in place:

  • Skills, experience and knowledge are the main contributors
  • Directive Leadership is more prevalent
  • Rewards more likely impact motivation
  • Commitment is driven primarily from compliance
  • Perfecting the process is the focus
  • Performance is typically to minimum expectations.


However for those organizations who strive to be the most successful, they are in pursuit of best in class and let’s call this “optimal”. When one moves through “functional” to “optimal” then the following transformation takes place:

  • Behaviors and relationships become main drivers through expanded emotional capacity
  • Leadership is driven by a coach approach where teaching and supporting are the norm
  • Motivation is more about recognition for what is being achieved
  • Commitment is driven by a sense of engagement and belonging
  • The focus reverses and people become the drivers of the process
  • Consequently performance exceeds expectations because of all of the above.

This can be summarized as follows:

Functional Optimal
Driver Intellectual Skills Emotional Skills (Behavior)
Leadership Directive Coaching
Motivation Extrinsic ( Rewards) Intrinsic
Commitment Compliance Engagement
Focus Process People
Outcomes Meets Expectations Exceeds Expectations

However, operating from an “optimal” level requires that you initially go through many of the “functional” elements first. The appropriate combination of these two provides an initial base and from this comes the professional growth that can support sustainable success.

About Bill Sex

Bill Sex is President of New England Coaching and specializes in supporting personal, professional and organizational advancement with specific emphasis on coaching skills, emotional intelligence and employee engagement / motivation.

Comments or Questions? Share Your Views