New England Coaching


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The Possibility Board™

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Emotional Intelligence – The Essential Coaching Tool

Since Emotional Intelligence (EI) emerged over 20 years ago and became popularized by Daniel Goleman, it has found many different applications. Not alone is the theory and its practical application used it many aspects of life, it has also become a critical assessment for coaches as part of their toolkit. Why is that?

Firstly, many of the well known assessments such as Disc, Myers Briggs and Lomminger, describe how a person is and what is useful for others to know about that person. These, though great to know and understand, tend to be matter of fact and static. However the Genos model of EI, for example, describes the individual over seven skills and provides an assessment that is fluid and consequently forms a Baseline for Development.

Secondly, EI revolves around behavior, whereas many of the other assessments focus more on technical skills and personality. Your personality is descriptive and in all likelihood it’s not going to change. It has also been widely written that challenges people encounter rarely have anything to do with lacking technical capacity. Consequently in knowing somebody’s skills and personality, what if anything changes? However EI is Behaviorally Based and can be Changed. Once a client understands what aspects of their behavior are not working for them, these can be worked on and very much becomes the basis for a coaching engagement.

Finally, there is a speed with which coaches can help their client effect really positive change in a relatively short period of time using EI. This can be achieved quite simply, for example, through having a clearer Self Awareness (the key skill of EI) around how one’s behavior is affecting others. This can be done by making some of the most subtle of changes, e.g. patient rather than impulsive, listen rather than talk, team player rather than individual contributor or open rather than closed. As a result Changes can be made Quickly to maximum affect.

Emotional Intelligence helps to diagnose real development opportunities for clients; these lead to results that positively impact both the client and their organization.

About Bill Sex

Bill Sex is President of New England Coaching and specializes in supporting personal, professional and organizational advancement with specific emphasis on coaching skills, emotional intelligence and employee engagement / motivation.

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